Account Timeout and Lockout

The RxConsole application includes security features designed to assist with account security and may be triggered during routine use of the system.

Timeout—All RxConsole roles will experience a 15-minute period in which they will not be able to access the RxConsole application after five (5) failed password attempts. After the 15-minute timeout period, the password attempts will reset.

Lockout—All RxConsole roles will automatically inactivate after a user has been inactive for 180 consecutive days. To reactivate the account, the user will need to reach out to the RxCheck Support Team.